Premium short-term rental management and stylish serviced properties designed for comfort, convenience, and peace of mind.
- @SmartMoveStays
Last updated: 06/Nov/2025
Welcome to SmartMove Stays.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a stay, or use our property management services.
We may collect the following types of information:
When you book a property, make an inquiry, or register with us, we may collect:
Full name
Email address
Phone number
Billing and payment information
Government ID (for verification, where required by law)
Booking details (dates, preferences, number of guests, etc.)
We may automatically collect certain information when you visit our website, such as:
Browser type and version
Device information
IP address
Cookies and usage data
This helps us improve our website performance and enhance your user experience.
We use your personal information to:
Process bookings and payments
Manage guest check-ins and communication
Provide customer service and support
Send booking confirmations and updates
Improve our services and website functionality
Comply with legal and tax requirements
We do not sell or rent your personal data to third parties.
We may share information only when necessary, such as:
With payment processors to securely handle transactions
With service providers (cleaning, maintenance, key management) to fulfill your booking
With legal authorities, if required by law or regulation
All third-party partners are required to handle your data securely and use it only for the intended purpose.
Our website uses cookies to enhance your browsing experience.
Cookies help us analyze website traffic, remember preferences, and offer a smoother experience.
You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.
We take your privacy seriously.
We use secure systems and encryption protocols to protect your information from unauthorized access, loss, or disclosure.
While we do our best to safeguard your data, no system is completely secure, and you share information at your own risk.
We keep your personal data only for as long as necessary to:
Fulfill bookings and provide services
Comply with legal and tax obligations
Resolve disputes and enforce our agreements
After this period, your data will be safely deleted or anonymized.
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent to marketing communications
File a complaint if you believe your data has been mishandled
To exercise these rights, contact us using the details below.
Our website may contain links to third-party websites (e.g., Airbnb, Booking.com).
We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The latest version will always be posted on this page with the updated date.
If you have any questions or concerns about this Privacy Policy, please contact us.
